Esurebuy Phone Numbers and Emails

Customer Service Number:

  • (718) 484-7378

Esurebuy Email:

Customer Service
Send Message
Is this your business?
PissedConsumer Club

Contact Information

Esurebuy Website:

Esurebuy Help Center:

Corporate Office Address:

eSureBuy.com
1261 57th street
Brooklyn, New York 11219
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 10:00AM - 5:00PM (EST)

Friday: 10:00AM - 2:00PM (EST)


More contact details

Esurebuy Rating Based on 112 Reviews

Rating details

1.4
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality

Rating stats

Rating trend

How Good is Esurebuy's Customer Service?

Randle Dii
Randle Dii
Feels Disappointed | Oct 19, 2023

Dissatisfied

Read full quote
Jody L Prz
Jody L Prz
Feels Disappointed | Aug 17, 2023

Not given a tracking number
Phone number given as contact is a fax machine number

Read full quote
Justine S Qqq
Justine S Qqq
Feels Disappointed | Jun 13, 2023

Callback number 404-649-****

Read full quote
Neiman Nxc
Neiman Nxc
Feels Disappointed | Jan 24, 2023

Nerver will I buy anything else

Read full quote
Tamera Bul
Tamera Bul
Feels Disappointed | Dec 16, 2022

I needed to get in touch with somebody because the product that I bought does not work and they told me I had to email them I did and I still haven't heard from them

Read full quote
Chrystle Cdi
Chrystle Cdi
Feels Disappointed | Dec 04, 2022

Because esure will send you a bluetooth without a ear hook, I received my package on 11/11/22 without a ear hook, I reached out in 11/12/22, and got Nick Braun which he told me that it was being shipped out to me and never received it and today is December 4, 2022, and it's so hard to return for me to return this item.

Read full quote

Summary of Esurebuy Customer Service Calls

322 TOTAL
CALLS
00:58 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Esurebuy?

Shipping and Delivery Question:

  • “I haven't received my order”
  • “I haven't received my order was just checking to see when I will be receiving it”
  • “Have not received my order”

Product/ Service Question:

  • “My item is not working”
  • “I buy a earphone samsung on i dont get ad yet”
  • “You sent a defective bluetooth”

Request for Information Question:

  • “Check on order”
  • “Order status for order 908132”
  • “About my order”

Return/ Replace Question:

  • “Return an item”
  • “Replacement”
  • “Return”

Payments and Charges Question:

  • “Double billed/no product shipped”
  • “Double billed”
  • “Charged for 3 items i didn't order”

Activation/ Cancellation Question:

  • “Cancel order 110837”
  • “Cancel order”
  • “I would like to cancel my order that I placed”

Refund Question:

  • “I need to refund my money”
  • “Refund”

Staff Question:

  • “Wanna talk to customer service”
  • “I want to talk to customer service”

Other Question:

  • “Unreceived merchandise”
  • “Speak with a customer rep”
  • “Frsud”

Compare Esurebuy To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Best Buy image
4712 reviews
1.9
Jawbone image
211 reviews
1.8
Xiaomi image
109 reviews
2.1
Write a review
Do you have something to say about Esurebuy? What happened? What can we help you with?
Submit review Don't show this popup