I received the order for 4 x Samsung Level U PRO BLACK after 2 weeks. I have contact them by e-mail because this company does not have a phone number which it comes to my mind this it will be trouble and let me tell you it was.
The reason I want to return this items is because they had send me this headset without the original retail box.
In their website says condition:NEW.
I was requesting the RMA Number so I can return this items ASAP. I was waiting for 3 days and finally this guy Nick Braun replay my email saying: yes product is new and is sold as described on the website. product ships in bulk packaging , not in retail pack.
How can I trust this guys? conditions NEW and suddenly after I send them an email the website says ship in bulk packaging!!!!
They are scammers this person wrote me an email with the RMA number and says 25% restocking fee will apply. So here is the thing, I did not opened the items and I am the person who is going to pay for the return of this items and I am going to get a 25% charge, is this for real?
Never buy from a company who does not have a customer service number.
Don't order nothing from them they are a fraud.
I called my credit card company and they told me I can dispute the charge.
Do not buy from this company they are not Professionals.
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