Not resolved

I purchased this item for my husband as a Christmas gift, and I was very disappointed when he noticed this item was a used item. I made sure that I was buying new product and not a used or a refurbished one.

We took pictures of it and then cleaned it. I wanted to return it, but did not want to pay the re-stocking fee. I was the first time I used this site and will be the last one, obviously would never recommend it to anybody I know. Their reply:product is sold as described on the website and includes what is listed in the description.product is new and 100% original and is tested prior to shipping .

product may have been tampered during shipping. product is under manufacturer warranty They did nothing to help solve the issue!

Product or Service Mentioned: Lg Electronics Hbs-810 Headset.

Reason of review: Not as described.

Monetary Loss: $47.

Preferred solution: refund and not return and restocking fee. .

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